Privacy policy

1. Who are we?

DIGI COM AGENCY, a communication agency based in Bamako, Mali. This policy describes how we process the personal data collected via the www.digicomagency.com website.

2. Data collected

We only collect data necessary for processing your requests:

• identification and contact data (name, first name, email, phone)
• professional data (organization, job title)
• content of messages and attachments you send us
• navigation data (see cookie policy)

3. Processing purposes

Your data is used for:

• responding to your contact and quote requests
• contacting you as part of a project
• sending you, with your consent, information about our services and the news of the agency and Academy
• improving our services and site

4. Legal basis and consent

Processing is based on your consent and the execution of the pre-contractual or contractual relationship. You may withdraw your consent at any time.

5. Retention period

Your data is retained for as long as necessary for the purposes described, for a maximum of 24 months after the last contact, then deleted or anonymized.

6. Recipients

Your data is intended for the DIGI COM AGENCY teams and, where applicable, our technical service providers (hosting, email), strictly within the scope of their missions. They are never sold or rented to third parties.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration.

8. Your rights

You have the right to access, rectify, erase, object to and limit the processing of your data, as well as the right to data portability. To exercise these rights, write to us at contact@digicomagency.com.

9. Cookies

The use of cookies is described in the cookie policy.

10. Contact

For any question about your data: contact@digicomagency.com or +223 91 08 60 67.