Who is DIGI COM?
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DIGI COM is a 360° communication agency based in Bamako, Mali. We support companies, institutions and NGOs in their digital transformation since our creation. Our multidisciplinary team combines strategists, creatives, developers and consultants to deliver high-quality integrated solutions.
Where are you located?
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Our HQ is in Bamako, Mali. We operate across West Africa and remotely worldwide. You can visit us or contact us online to discuss your project.
What are your hours?
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Monday to Friday: 8am-6pm. Saturday: 9am-1pm. Closed on Sunday. For urgent projects, contact us by phone or WhatsApp.
How to request a quote?
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Fill out the form on our Quote page describing your project. Our team analyzes your request and responds within 24h with a detailed, personalized proposal. It's fast, free and no obligation.
What are your delivery times?
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Showcase site: 2-4 weeks. Digital campaign: 4-8 weeks. Mobile app: 8-16 weeks. A detailed schedule is provided at project start. Our timelines are adapted to the complexity and scope of each mission.
How does a project work?
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1) Brief & scoping - We understand your needs. 2) Proposal - We present an adapted solution. 3) Design & validation - We create and validate together. 4) Production - We develop and produce. 5) Delivery & testing - We deliver and test. 6) Follow-up - We support. A dedicated PM accompanies you at every step.
What are your payment methods?
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Bank transfer, check, Orange Money, MTN Mobile Money, Wave. Specific terms are defined in the contract. We also offer staggered payment plans for large-scale projects.
Do you offer corporate training?
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Yes, we organize customized in-company sessions tailored to your specific needs. Our trainers can come to your premises or we can deliver training remotely. Contact us for a personalized quote.
Are the training programs certified?
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Yes. DIGI COM Academy is a Google and Meta certified partner. All our training programs result in a recognized certificate of completion valued in the job market.
How to register for training?
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Contact us via the contact form or by email at academy@digicomagency.com. We'll send you the detailed program, available dates and registration procedures. Our team guides you through the entire process.
What technologies do you use?
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We use the latest and proven technologies: React, Node.js, PHP, Python, MySQL, AWS, GCP, Docker, Kubernetes. For AI: OpenAI, LangChain, TensorFlow. We select the technology best suited to each project.
Do you develop mobile apps?
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Yes. We develop iOS and Android apps with React Native and Flutter. UX/UI design is included in every project. We create high-performing, intuitive apps adapted to African markets.
Do you offer cloud services?
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Yes. Architecture, migration, hosting on AWS, Google Cloud and Azure. CI/CD, monitoring and security included. Our DevOps engineers accompany you at every step of your cloud transformation.
What training do you offer at the Academy?
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Digital Marketing, Graphic Design, Full Stack Web Development, Community Management, Artificial Intelligence, Leadership & Management, SEO & Optimization, Data Analytics and Motion Design. Discover the full catalog on our Academy page.
Do you offer cybersecurity services?
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Yes. Security audit, penetration testing, data protection, GDPR compliance, security training and incident response. Our cybersecurity experts protect your systems and data against threats.
Can I visit your offices?
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Of course! We love welcoming our future partners. Make an appointment via the contact form or call us. Our team will guide you through our offices in Bamako and show you our projects.
Do you have international clients?
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Yes. We work with international partners, NGOs and institutions worldwide. Our team masters remote work and multicultural projects. Language is not a barrier: we speak French, English and several local languages.
How can I contact you?
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By email at contact@digicomagency.com, by phone or WhatsApp at +223 71 45 29 16, or through the form on our Contact page. We reply Monday to Friday 8am-6pm and Saturday 9am-1pm.
Is the quote really free?
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Yes. The quote is free and without obligation. The more precise your description (goals, budget, timeline), the better tailored our proposal will be.
How can I follow my project's progress?
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A dedicated contact keeps you informed at every step. You can reach them by email, phone or WhatsApp, and we agree on a progress-update schedule with you from the start.
What happens after project delivery?
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We remain available after delivery to answer your questions and support you. Contact us at contact@digicomagency.com for any support or evolution request.
What happens after I register for a training?
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You receive a confirmation message at the email address provided. The Academy team then contacts you to finalise your registration and share practical information.
How can I send you documents or project information?
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Include your details in the quote form or email us at contact@digicomagency.com. We handle your information confidentially.